Community Building

How to build a brand community that boosts customer retention & growth

  • What is Customer Retention, and Why is it Important?

    What is Customer Retention, and Why is it Important?

    As a retailer, what’s one thing your business counts on? If you haven’t thought about customer retention before then now is the time!

    Read Article
  • ×

    Join 30,000+ entrepreneurs already ahead of the game

    !
    Welcome to the Smile community ✨
    Error - something went wrong!
  • The 8 Best Brand Communities and Why They're Successful

    The 8 Best Brand Communities and Why They're Successful

    Imagine having customers that continue to engage with you beyond your products. This is a sign of a loyal brand community, and some of the most successful businesses are strong because...

    Read Article
  • How to Build a Successful Brand Community

    How to Build a Successful Brand Community

    If you’ve ever joined a dedicated Facebook group for your favorite clothing brand, or commented on a Reddit thread about that new movie you loved, then you’ve engaged with an online...

    Read Article
  • What is a Brand Community?

    When you consider the path that brands take on the journey to success, the most successful businesses all have a multitude of customers who don’t just like them, they really love them. 

    Read Article
  • How Lululemon Uses Lifestyle Marketing to Create a Strong Brand Community

    How Lululemon Uses Lifestyle Marketing to Create a Strong Brand Community

    Lululemon has transformed their business into a lifestyle brand. Discover which of their strategies are the key to building a brand community for your own small business.

    Read Article
  • Turn your hard-earned sales into repeat customers

    GET STARTED
  • How To Start Building Loyalty with Social Proof

    How To Start Building Loyalty with Social Proof

    You are looking to build a fierce community around your business. You know that creating an online store is easier than ever, and many people are selling the same thing online. 

    Read Article
  • How to Build a Rewards Program in Men's Fashion

    How to Build a Rewards Program in Men's Fashion

    Male shoppers are looking for products and brand communities that will last from one purchase to the next. Use rewards to make your brand something they don't just try on, but wear day-in and day-out.

    Read Guide
  • How Packlane got 28k members in only 8 months

    How Packlane got 28k members in only 8 months

    With over 28k program members in just 8 months, Packlane's PackPerks program is proof that a strong brand community is possible in any industry!

    Read Guide
  • How to Build a Rewards Program in Pet Supplies

    How to Build a Rewards Program in Pet Supplies

    Competition is increasing in the pet supply industry, which is why you need a rewards program in order to build your brand community. Find out how you can start building your rewards program today.

    Read Guide
  • How rewards caused a 35% increase in customer engagement - Shine On

    How rewards caused a 35% increase in customer engagement - Shine On

    From bonus points for their most engaged customers to an exciting VIP setup, Shine On Rewards has helped grow the Shine On community quickly and effectively.

    Read Guide
  • How rewards improved Charlie Hustle's repeat customer rate by 35%

    How rewards improved Charlie Hustle's repeat customer rate by 35%

    Charlie Hustle has built a brand community with a real hometown advantage their customers can't wait to get involved with.

    Read Guide
  • How to Build a Rewards Program in Fitness Apparel

    How to Build a Rewards Program in Fitness Apparel

    Athleisure has made fitness apparel an incredibly competitive industry, but a strong brand community will make your brand the one everyone wants to shop with.

    Read Guide
  • How to Build a Brand Community Like the World's Best

    How to Build a Brand Community Like the World's Best

    Discover how Apple, Sephora, Gymshark, inkbox, and The Giving Keys have built strong brand communities based on real emotional relationships in the first all-inclusive brand communities strategy guide

    Read Guide
  • Community Building 101

    Community Building 101

    Escape the illusion of growth with a brand community that promises sustainable growth using the strategies and advice in our definitive guide.

    Read Guide
  • The Best Rewards to Build a Brand Community

    The Best Rewards to Build a Brand Community

    Learn about the best rewards you can use to motivate customers to join, engage, and share your thriving brand community.

    Read Guide
  • How to Prepare Your Rewards Program for Black Friday Cyber Monday

    How to Prepare Your Rewards Program for Black Friday Cyber Monday

    I’m going to say something you might not like to hear: 

    Read Article
  • Why Your Loyalty Program Needs to Be Visible on Your Site

    Why Your Loyalty Program Needs to Be Visible on Your Site

    If you make a list of the brands you love, the ones that get you the most excited are probably going to be the ones that have a visible loyalty program. This makes a lot of sense — as a...

    Read Article
  • Live Q&A: How to Build a Brand Community Your Customers Can't Stop Talking About32:06

    Live Q&A: How to Build a Brand Community Your Customers Can't Stop Talking About

    Watch Video
  • Brand Communities Are the Only Way to Grow Sustainably in 2019

    Brand Communities Are the Only Way to Grow Sustainably in 2019

    In the new age of ecommerce, tactics to succeed that worked in years past aren't going to cut it anymore - you need to focus on building a brand community.

    Read Article
  • Why Shine On's Rewards Program is So Successful

    Why Shine On's Rewards Program is So Successful

    With thousands of engaged customers on Facebook, Shine On had a huge opportunity to grow their brand community with rewards. We sat down with them to learn more about how their community grew and...

    Read Article
  • loading
    Loading More...